UPDATES
Dear Cinematic Alpha community,
Due to a potential relocation, our response times for customer support may be slower than usual. We are currently evaluating a change of physical location and expect to resume our normal support hours by February, as listed on our website.
We appreciate your patience and understanding during this transition.
- Products for different players (e.g., Genealogy Player, Native Instruments Kontakt, Audiomodern Soundbox) are not identical due to unique features and sound adaptations. No crossgrades are currently offered. Read our FAQ
- Bug Fixed: After proper installation, the VST3 should now automatically appear under the correct name, “Genealogy,” instead of “TEST-ADSR.” This test name was used exclusively in pre-release versions for our testing team. We apologize for any confusion caused.
- We recommend following the correct installation steps for Genealogy Player as outlined in our manual. There’s no need to reinstall the VST2 version.